Personal Banker (SAFE) 1

Job Title:
Personal Banker (SAFE) 1Job ID Number:
5086837Schedule Type:
Reg-TimeWork Hours:
40Location:
Camden,SCQualifications:
Our vision is to satisfy all our customers' financial needs and help them succeed financially.
It is about building lifelong relationships one customer at a time.
Come join the fun! We provide value when we work together to help meet our customers' needs by proactively reaching out, listening, and learning their stories.
As a personal banker, you'll devote much of your day to building long-term relationships with Wells Fargo's customers in person and by phone.
You'll build trust through a detailed customer financial review in order to understand customers' needs, and suggest products and services that meet their needs and help them succeed financially.
While most of the job is performed in the stores, you may also reach out to the community by placing outbound phone calls to existing customers, visiting businesses, conducting educational seminars, and being active in the community.
We value what's right for our customers in everything we do.
Everything we do, we do to protect the customer and the bank.
We want our customers to know about all of our innovative services, financial education information, as well as take advantage of the relationships we provide as Wells Fargo team members.
Team members who meet and exceed customer expectations will achieve our high standards for performance.
Personal bankers are expected to provide solutions by proactively offering retail banking products and services to meet the needs of our customers and referring customers to other areas of the bank.
At Wells Fargo we strive to listen to our customers and provide guidance to help them reach their financial goals and dreams.
Bankers are our customers' advocates and there every step of the way to provide solutions that are in our customers' best interest.
We know customers have a variety of financial needs.
So we provide our customers a full array of products and services to meet all of their financial needs.
Personal bankers show they care by focusing on what is most important to our customers both now and in the future.
Our best bankers constantly go the extra mile, finding ways to be helpful while still working quickly and efficiently.
Bankers have the opportunity to help our customers in many ways.
As a banker, you will manage customer portfolios, service customer relationships, and offer products and services based on your customers' needs.
Bankers also help meet customer needs with a wide variety of financial and credit services with a goal of delivering friendly customer service and ensuring the highest level of customer satisfaction.
Sometimes the customers' needs go beyond what a personal banker may provide.
In order to provide outstanding service, bankers need to develop and maintain relationships with Wells Fargo partners to help customers achieve their financial goals.
This exciting role includes:
Having conversations with customers and conducting detailed financial reviews, suggesting products and services that meet their needs and help them succeed financially Contacting customers by phone to follow up to ensure customer satisfaction, build relationships and address any additional financial needs based on the customers' financial priorities Setting performance goals and working with your manager to increase your effectiveness in serving customers and meeting their financial needs Building loyalty while helping customers with service requests.
May handle cash transactions.
Every banker is part of a team that is rated first, and most importantly, on the customers' experience with the teams' service.
This is a performance-based position with daily goals and bonus incentive compensation for Bankers who meet and exceed their goals and help customers succeed financially.
Bankers have the ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction.
At Wells Fargo, we have an outstanding diverse team.
We want people who show they care by pitching in and helping others enhance their ability to serve our customers.
Personal bankers will develop and improve their skills through regular feedback discussions with leaders and learn skills that will help further their professional experience and improve their career options for other roles in the future.
This position requires compliance with the S.
A.
F.
E.
Mortgage Licensing Act of 2008 and all related regulations.
Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
1+ year experience selling products and services and 1+ year interacting with people or customers.
Persons in this position must meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with Wells Fargo policies related to these requirements.
The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards.
Successful candidates must also meet ongoing regulatory requirements including additional screening.
Demonstrated ability to achieve individual goals.
Demonstrated skill in use of computers.
Positive approach in interactions with customers and team members.
Reliable attendance; excellent communication skills.
Ability to work a schedule that includes working weekends and some holidays.
This position requires S.
A.
F.
E.
registration at the time of employment.
The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.
nationwidelicensingsystem.
org) provides the MU4R questions and registration required for employment in this position.
Previous experience in retail sales or the financial industry, Previous experience meeting customer satisfaction goals, Multilingual speakers are encouraged to apply.
Please Note:
To apply for this position, update your contact information (email and phone number) and upload your resume.
Normal work schedules typically fall between 7AM - 6PM.
SC-Camden:
519 E Dekalb St - Camden, SC

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