Customer Service

Rashjohn Davis

l 2119 Bateman Blvd  l  Camden, SC l (803) 549-9157




To secure a position within an organization in which I can utilize my computer, analytical, and leadership skills with the opportunity for growth and development within the company




Claflin University, Orangeburg, SC                                                                               Dec 2011

Bachelor of Science—Business Administration                




Microsoft Office: Word, Excel, PowerPoint, Outlook, and Publisher

Adobe Acrobat, ACSS Billing System, and Keyboard Skills Certification




Verizon Wireless, Elgin, SC                                                                  February 2013- January 2014

Customer Service Advocate

  • Assisted customers with various needs related to their wireless accounts
  • Provided technical support to individuals with electronics
  • Analyzed bills and ensure accuracy
  • Exhibited good customer service through tone and displaying empathy
  • Processed orders and transactions using a variety of operating systems


Sykes, Sumter, SC                                                                              July 2011- February 2012

Customer Service Representative

  • Provided excellent customer service while assisting customers with their banking needs
  • Delivered quality service while exceeding daily goals and providing quality referrals to benefit customers
  • Ensured that all customers are in compliance with banking operations
  • Educated individuals on self-serve options to assist with convenience


Bojangles, Camden, SC                                                                      January 2005- December 2011

Shift Leader

·         Assisted manager with resolving problems regarding documentation discrepancies on a weekly basis

·         Preparing reports and calculating scores to ensure quota is met

·         Interpreted policies while analyzing and training new employees

·         Provided sales training and price waiver approvals

·         Supervised store daily to ensure that employees were adhering to policies and providing exceptional service

·         Ensured quality service and cleanliness of the store





  • Promotion to Customer Service Advocate                                                             2013-2014
  • Verizon Wireless Counting on You Award-Perfect Attendance                                             2013-2014
  • Kershaw County Black Caucus Award                                                                                         2009-2010
  • Alpha Kappa Alpha Sorority, Inc. Iota Omega Chapter Award                                                         2007-2008
  • Upward Bound Science                                                                                                                          2006-2007
  • Black Caucus Award                                                                                                                  2006-2007
  • The Camden High School Academic Booster Club Scholarship                                          2006-2007
  • ID#: 80597
  • Location: Camden, SC , 29020

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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